Frequently Asked Questions

What is the purpose of the app?: Our mission is to promote active lifestyle and develop curious mindset in kids by encouraging families to spend time together outdoors, exploring possibilities in your own areas.

Why do I need to register?: In order to be able to add missing playgrounds of photos, you have to be a registered user. To register, you need to enter and confirm your phone number.
What information do you save or track about me?: If you choose to register, your phone number and your nickname will be securely stored in our system. We do not share this data with anyone. If you chose to share your location, your location data may be transmitted to our map services provide Mapbox. It is used to render a map and is not stored there. Please refer to Mapbox Privacy Policy.
Can I delete my account and my information?: Certainly. You can always delete your account by pressing a trash can button next to your nickname in the menu. Your data will be permanently deleted from our servers within three business days.

Why are there some areas without any playgrounds?: We constantly try to improve your experience by adding more and more playgrounds, and anyone can help us by adding missing playgrounds to the app. You can find «add» icon (+) in the bottom right corner.
How can I add a missing playground to the collection?: We appreciate your helping us and other parents by submitting missing playgrounds. We have prepared some rules and recommendations to make this step easier for you.

What are the minimal required data to add a playground?: In order for a playground to be added to the map we need to have at least one photo and its location
How can I add location?: In most cases we will be able to read the location from the photo meta information. In case this option does not work, we kindly ask you specify the location on the map in the following step.
What are the recommendations for photos?: Please keep in mind that the photo needs to demonstrate features of the playgrounds to help others decide whether it will be interesting for the kid. To respect privacy rules there cannot be pictures of people that are possible to identify. Please try to capture as few people as possible or apply some masking filters on the photo
How many photos can I upload: In most cases 3-4 photos will already contain enough information about the playground. You can add up to 10 photos.
When will I see my playgrounds on the map?: To ensure high quality of the content that we show to the parents we have to verify every playground added by our contributors. We may decide to add missing or to remove irrelevant information about the playground including inappropriate photos. By adding any photos or other information about playgrounds you grant us permissions to use this data even after you decide to delete your profile.

What if there is a mistake with playground's details or its location?: No matter how hard we try to keep a good eye on details, mistakes happen. We will be happy to hear from you and improve the details. Please send us an email to info@wipwap.app with screenshot of playground and a short description of the issue.
Can I suggest a new feature for the app: Our mission is to make such an app that will be useful to parents and to the kids to live an active and healthy life. If you have suggestions to improve the app - we would like to hear from you. Feel free to reach out via any of the social channel (Instagram, Facebook, email)